PinoimSupport
We are happy to help.
In the app
Account, then Help & support. It sends us your details automatically so we can fix things faster.
Account, then Help & support. It sends us your details automatically so we can fix things faster.
Email
the support address shown in the app
We usually reply within 2 working days.
the support address shown in the app
We usually reply within 2 working days.
Common questions
- I forgot my password. On the sign-in screen tap "Forgot password?" and we will email you a 6-digit code.
- My subscription did not unlock. Give it a minute, then reopen Pinoim. If it still says inactive, use Help & support with your payment reference.
- How do I stop renewal? Account, then Cancel auto-renewal. See Refunds & Cancellation.